Care Tips

  • Avoid Heavy Handling

Handle your litter Robot with Love. Heavy handling and impact may damage the cat sensor/ circuit board and/or motor.

 

  • Proper Placement

Place your litter Robot on a firm level floor. Ensure it is not pushed against anything (like the wall), and nothing is resting on it.  If you have your Litter-Robot on carpeting or flooring with cracks, grout lines in the case of tile, or any other deformity that could result in uneven contact, either relocate the unit, or place a board underneath it. For the Cat Sensor to work accurately and reliably, the Litter-Robot must always be free-standing, meaning it’s not leaning on anything and nothing is leaning on it.

 

  • Clean regularly

For the Globe, wash with mild soap as necessary. For the bonnet and base, wipe clean with disinfectant.  Do not soak or wet  these parts to prevent damage to electrical circuitry.

 

  • Timely removal of waste

Regular waste removal will definitely minimise litter odour and more importantly, help ensure a clean comfortable environment for your cats and family.

The Litter-Robot is equipped with infrared emitters and sensors located above the Waste Drawer that check if the drawer is full each time the Globe returns to the Home position. The Control Panel displays a flashing blue light when the DFI is activated. 

Note that upon the third activation of the DFI (after 2 more Clean cycles), the Cat Sensor deactivates and the unit will no longer cycle automatically. Check or empty the Waste Drawer, then press Reset to cancel the indicator and reset the Cat Sensor.

 

  • Secured before use

Ensure all parts are fitted and secured properly before use. The globe should be aligned to fit the track on the base. The black key behind the globe should face downwards sitting in the base pocket. The tabs at the rear and side of the bonnet should be securely latched onto the base. 

Check to ensure the metal pinches are properly aligned and free of dirt and stains. Oil lightly to prevent corrosion and rust.

 

  • Reset Button

Remember to press the Reset button when you do anything that affects the weight or placement of the unit including:

– Adding or removing litter

– Emptying the Waste Drawer

– Moving or Cleaning the unit

Press the Reset button once you are done. The Reset button re-adjusts the Cat Sensor automatically, ensuring the Litter-Robot will detect your cat and cycle properly.

Here are some solutions to the more common issues you may encounter whilst using your Litter Robot. If issue persists or replacement parts are required, please inform our  Care team for assistance.

Blinking Blue Light

Indicator - Waste Drawer is full

Common causes

  • DFI unit infra red emitters and sensors are blocked by excess waste or waste bag.

  • DFI panel is soiled by waste or dirt.

Simple solutions

  • Remove excess waste and ensure waste bag is tucked in place.

  • Wipe clean any stain on or around DFI location.

Replacement

DFI

Blinking Yellow Light

Indicator - Cycle Interrupted or Bonnet not in place

Common causes

  • Cat entered the globe during mid cycle.

  • Globe chamber is not placed in right position.

  • Bonnet is not securely attached on base unit.

  • Bonnet metal pinch is not aligned or corroded with rust or dirt.

Simple solutions

  • Remove any object obstructing the cycle.

  • Ensure Globe is properly aligned on the base track – front entrance at home position and back black key positioned downwards.

  • Ensure bonnet tabs are securely latched into the base unit.

  • Ensure metal pinches on bonnet and base unit are lightly oiled and free of corrosion and dirt.

Replacement

Cat Sensor,

Base or Bonnet Metal Pinch

Blinking Red Light

Indicator - Excess Weight or Circuit Board/Cat Sensor Fault

Common causes

  • Excess weight from cat litter or accumulated waste.

  • Parts malfunction due to contamination (soiled or wet).

  • Parts malfunction due to heavy handling.

Simple solutions

  • Remove any object placed or stuck in the Globe.

  • Empty waste drawer and remove excess cat litter above Fill Line.

  • Wipe clean regularly and avoid wetting the electrical parts.

Replacement

Cat Sensor, Circuit Board

Click below to learn more

Yellow and Red light blinking

No Globe Cycle

Motor detects obstruction or jam. Turn unit off, remove Bonnet and Globe to check for gear/motor obstruction. Reassemble unit and verify proper litter level.

To Do – If problem persists, contact Customer Service desk.

3 Lights Blinking

Intermittent or No Globe Cycle

System unable to locate Home and/or Empty positions.  Possible faulty cat sensor or circuit board.

To Do –  Contact our Customer Service desk.

Useful instructional video guides to help you understand and fix your Litter Robot.

Select and click for more information.

Click to download Quick Start Guide

More Instructional Material

Installation guide, product features and other Litter Robot resources

Click to download User Manual

More Maintenance Material

Step by step directions on maintaining your Litter Robot